Multi-Browser support (Microsoft Edge, Chrome) SVPN User Portal URL will be changed as below:

1. Changes
   1) Browser Url : Edge/Chrome ↔ IE Browser URL Change
   - Edge/Chrome : v4us.samsungvpn.com → us.samsungvpn.com
   - IE : us.samsungvpn.com → v4us.samsungvpn.com

   2) First time user or undesignated PC user are restricted from issuing an OTP through e-mail
   (Use SMS, Knox Messenger for OTP)
   ※ Recommend registering your mobile phone number in Personal Info for additional OTP method)

   ■ How to register the mobile phone number
   ① Go to the temporary SVPN Portal: https://v4us.samsungvpn.com
   ② Login using SVPN ID/PWD + OTP
   ③ On upper right corner, hover over user name → Click Change Information
   ④ Complete Second Authentication (OTP)
   ⑤ Enter/update your mobile number → Click Change
   ※ Enter your phone number after selecting the country number (USA +1)


2. Date of change
   - Dec 11th, 2022(Sunday)

3. Help Desk
  - In Korea : 1661-3311
  - Outside : 82-70-7010-3000
  - E-mail : svpn@samsungvpn.com
☞ User manual : [Koa] [Eng]